About diy lash
1. Are your eyelashes vegan & cruelty-free?
Yes! We are committed to ethical practices. All our eyelashes are vegan & cruelty-free, and we source our materials responsibly.
2. Can I reuse my eyelashes?
Absolutely! Depending on the type and how well they are cared for, our eyelashes can be reused multiple times. Follow our care instructions to maximize their lifespan.
3.Do you offer samples?
Yes, there are many various options for samples available. Fast deliver to your address within 7 days.
4. Do you offer OEM and private label designs?
Yes, the shape, size, color, contents, inside products, 100% customized available! Free designs service with professional designers team. Please reach out to our sales team for more information on customization options.
5. What’s the MOQ for OEM and private label orders?
Our minimum order quantity varies by product line. For wholesale lashes orders, we typically require a minimum from 50. Please contact us directly for specific details regarding bulk orders.
6.What payment terms do you accept?
We accept all secure international transactions: Bank Transfer, Paypal, Money Gram, Wordremit, Transferwise, Alibaba, Alipay.
7. What are your shipping options?
Deep cooperation with major international express and logistics, we offer several shipping options to meet your needs:
Standard Shipping: Delivery within 5-7 business days.
Expedited Shipping: Delivery within 3-5Â business days.
Train, Air, Sae all types shipping options, various lead time.
8. What is your quality inspection and after-sales policy?
We want you to be completely satisfied with your purchase. 3 times quality inspection on all item. If you receive damaged or defective products, please contact us within 14 days of receipt for a replacement or refund. Â
About lash & brow serum
1. Are your serum vegan & cruelty-free?
Yes! We are committed to ethical practices. All our serum are vegan & cruelty-free, and we source our materials responsibly.
2. Can I custom the ingredients?
Absolutely! Professional R&D team to customize exclusive ingredients for you.
3.what certification of the serum?
MSDS, COA, CPSR, TRA, FDA.
